that's the main page where everything else is linked.  If you still don't
know what's up you could try hitting the browsers back button or look for
the elusive "NE" key.   If that doesn't work maybe you should call tech support
and inform them of an ID 10 T error.  This is a problem with the chair to
keyboard interface.  They will probably have you send the computer back in for
replacement,  but I can't tell you how long that is going to take you.  In the
meantime,  ever operated a typewriter?  No I'm afraid I wouldn't be able to
explain to you how to change the ribbon.